Charlotte provides strategic advice to clients operating within the financial services sector, supporting businesses at every stage of a firm’s growth and development.
She works with clients including:
- Brokers, Managing General Agents (MGAs) and other intermediaries, with a particular specialism in advising high growth Insurtech firms
- Insurers and Lloyd’s of London syndicates
- Challenger banks
- FinTechs (including payments and WealthTech businesses)
- Financial broking houses
- Cryptoasset providers
Charlotte advises businesses on matters involving the regulatory perimeter, commercial agreements, ongoing compliance & conduct, product design, and policy drafting and interpretation. Her advisory expertise is valuable to clients for whom she acts for in more contentious environments, involving FCA supervision and imposition of requirements (whether on a voluntary or compulsory basis), as well as enforcement action.
In addition, Charlotte also advises regulators, insolvency practitioners and other interested parties on regulatory application.
In addition to her regulatory advisory work, Charlotte has over a decade of litigation experience, having spent many years defending legal and financial professionals in insurance backed litigation, and advising on policy coverage. She has been seconded to an MGA and several major UK and international insurers operating in the London market, providing her with extensive insights.
Charlotte is actively involved in the InsurTech and FinTech sectors, via membership of InsurTech UK and Instech, and advising members of several Lloyd’s Lab cohorts. Charlotte has a Diploma in insurance and is a member of the Chartered Insurance Institute (CII) and the Insurance Institute of London (IIL).
Expertise
- Financial services regulatory
- Insurance innovation
- FCA Investigations
- Commercial regulatory agreements
Recent work
Multijurisdictional insurance programme
Supporting the set-up of a multijurisdictional insurance programme, with a focus on the reinsurance treaty and related documents.
UK and multinational InsurTechs
Advising UK and multinational InsurTechs on the regulatory perimeter, product design, CASS and regulatory outcomes, particularly for clients focussing on the use of digital distribution.
Dual regulated firm
Supporting a dual regulated firm following receipt of a s166 Skilled Persons’ Review, including ongoing interactions with regulators and other key stakeholders.
Challenger bank
Supporting a challenger bank in the negotiation of several commercial agreements for credit product distribution.
Gambling Commission, Solicitors Regulation Authority & other regulators
Acting for regulators including the Gambling Commission and the Solicitors Regulation Authority on a variety of commercial and regulatory matters of significance.
Broker
Extensive support with FCA supervision discussions for a broker relating to Consumer Duty, MIPRU and other FCA Handbook requirements.
Commercial agreements
Drafting and reviewing commercial agreements specific to regulated entities and their representatives, including Delegated Authority Agreements, Terms of Business Agreements and reinsurance agreements.